If you follow me on facebook you know this morning has been nothing but ARRRRRRRRGHHHHH!! Christmas brings about a bout of obsession. The obsession of finding the best deal. Returning things already bought just to turn around and rebuy at another store because it was cheaper.
I was on a freaking mission. I was obsessed about getting this coupon my friend told me about. ive spent 2 days already trying to figure out where the coupon was at. Finally i just called the store. They gave me a number to call for help finding the coupon. Cool, customer service SHOULD know their head from their ass! Right? Fuck no!!!
Almost 45 minutes later, after being on hold. After ranting on facebook because i couldnt yell at the lady anymore. Oh i yelled!!! I asked her do you have the same thing i do. Yes. OK i went step by step, very slowly(more on the reason why in a moment), i told them how far down to scroll, what the box said, what i typed into the box, what page it took me to. SHE HAD NO FUCKING IDEA!!! WTF!!! Are you serious!!!
By this time, i dont know how far into the call i was, after missing calls on my phone, im just pissed! Im asking for a supervisor, im asking for someone smarter, im asking for the damn seeing eye dog!!! Im pissed, frustrated and my phone battery is begining to die! THATS HOW LONG I WAS ON THE PHONE!!!
Finally FINALLY!! She transfers me to some other guy. Ive already vented to them about how im trying to give them my money, but i should just have stuck with walmart kmart and toys r us!!! 3 minutes into talking with this guy....HALLELUJIA!!! Ok i spelled that wrong, i dont care lol. There was the land of coupons!! Oh the obession has ended, i am in savings heaven!!
He said go to target.com, go to the bottom where it says store, click on grocery coupon. Voila, i spelled that right lol, there on the left hand side is all the places you can go for coupons. He took 3 minutes, got me there, got my coupon, and when i asked is this how i find the coupons from now on, yes...and i was off the phone. He apologized and apologized, thanks, but um why didnt she know wtf was going on!!!
I hate calling customer service because most in CS had to take the ESL class i swear to god!! See this is that moment i mentioned. ESL if you dont know is English as a Second Language. Im sorry if im calling for help i want to be able to UNDERSTAND what your saying, not have to ask 980394 times what? Ive dealt with accents before, but at least they hadnt taken the ESL class. Im sorry i want someone who speaks English that i understand. Hell ill even take talking to someone with an English accent speaking English over this chick. Why o Why cant they just spend the bucks and get people who EVERYONE can understand. Maaaaaaan if my grandpa had tried to call this number...fuck hed have stroked out while on the call.
Maaan am i frustrated!!! Plus my friend had to play the friend card today. More in another blog, maybe. Its been a Thursday let me tell you!!!
Heres to bitch and moan Thursdays....
Thursday, December 3, 2009
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Try calling India when we have to deal with someone's warranty on their Dell computer...especially when they say "Hi, my name is Joe". Yeah right it's Joe.
ReplyDeleteI'm glad you found your coupons.